5 Questions to Ask Before You Sign Any Water Treatment Contract
Ask any installer these five. The answers tell you everything.
Is this a softener or a conditioner — and which does my water actually need?
They do different things; the wrong one leaves scale behind.
What a straight answer sounds like: We test your water first and tell you which one fits — before we quote anything.
What is the total cost of ownership, in writing?
Upfront price plus salt, filters, and service calls is the real number.
What a straight answer sounds like: A single document showing install cost plus every ongoing expense for the life of the system.
Can any licensed plumber service this, or am I locked to your dealers?
Proprietary systems strand you if the company disappears or you move.
What a straight answer sounds like: Standard parts and fittings — any licensed plumber can work on it.
Is the system independently NSF-certified for the specific contaminants you're claiming?
Certification is verifiable; marketing claims aren't.
What a straight answer sounds like: Yes, and we can show you the certificate and exactly what it covers.
Exactly what does the warranty cover, and for how long — in writing?
Verbal promises aren't a warranty.
What a straight answer sounds like: A written 10-year warranty, with the covered parts and labor spelled out.
We wrote this because these are the questions we wish every homeowner asked — including of us. Here are our answers.
Where Clarity stands on all five
Pure Water, Clear Life.